{"id":6204,"date":"2025-03-09T01:29:23","date_gmt":"2025-03-09T01:29:23","guid":{"rendered":"https:\/\/vikingip.com\/?page_id=6204"},"modified":"2025-06-14T17:08:02","modified_gmt":"2025-06-14T17:08:02","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/vikingip.com\/it\/refund-policy\/","title":{"rendered":"Politica di rimborso"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6204\" class=\"elementor elementor-6204\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cee8c9a elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"cee8c9a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a57eda8\" data-id=\"a57eda8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0c2576c elementor-widget elementor-widget-heading\" data-id=\"0c2576c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Home \/ Politica di rimborso<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6782719 elementor-widget elementor-widget-heading\" data-id=\"6782719\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politica di rimborso<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7f442b9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7f442b9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6752945\" data-id=\"6752945\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d5fb319 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d5fb319\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4bc596b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4bc596b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f6d25a\" data-id=\"7f6d25a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ee3193 elementor-widget elementor-widget-text-editor\" data-id=\"1ee3193\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"218\" data-end=\"234\"><span style=\"color: #5b43e6;\"><strong data-start=\"218\" data-end=\"234\">1. Panoramica<\/strong><\/span><\/p><p class=\"\" data-start=\"236\" data-end=\"617\">La presente Politica sui rimborsi disciplina il processo e le condizioni in base ai quali vengono concessi i rimborsi per i servizi IPTV di Flixonova Media Inc. (&quot;Flixonova&quot;, &quot;noi&quot;, &quot;ci&quot; o &quot;nostro&quot;). Il nostro obiettivo \u00e8 garantire un processo di rimborso trasparente e assicurare la soddisfazione del cliente, mantenendo al contempo pratiche commerciali eque.<\/p><p class=\"\" data-start=\"619\" data-end=\"662\"><span style=\"color: #5b43e6;\"><strong data-start=\"619\" data-end=\"662\">2. Periodo di rimborso<\/strong><\/span><\/p><p class=\"\" data-start=\"664\" data-end=\"903\"><strong data-start=\"664\" data-end=\"701\">Politica di rimborso di 7 giorni:<\/strong> I clienti che si abbonano ai nostri servizi IPTV hanno il diritto di richiedere un rimborso completo entro sette (7) giorni di calendario dalla data di acquisto originale.<\/p><p class=\"\" data-start=\"905\" data-end=\"947\"><span style=\"color: #5b43e6;\"><strong data-start=\"905\" data-end=\"947\">3. Condizioni per il rimborso<\/strong><\/span><\/p><ul data-start=\"949\" data-end=\"1610\"><li class=\"\" data-start=\"949\" data-end=\"1209\"><p class=\"\" data-start=\"951\" data-end=\"1209\"><strong data-start=\"951\" data-end=\"977\">Richiesta di rimborso:<\/strong> Per richiedere un rimborso, il cliente deve contattare la nostra assistenza entro il periodo di sette giorni. La richiesta deve includere il nome del cliente, le informazioni sull&#039;account e il motivo del rimborso.<\/p><\/li><li class=\"\" data-start=\"1210\" data-end=\"1334\"><p class=\"\" data-start=\"1212\" data-end=\"1334\"><strong data-start=\"1212\" data-end=\"1234\">Non trasferibile:<\/strong> La politica di rimborso si applica solo all&#039;abbonato originale e non \u00e8 trasferibile.<\/p><\/li><li class=\"\" data-start=\"1335\" data-end=\"1454\"><p class=\"\" data-start=\"1337\" data-end=\"1454\"><strong data-start=\"1337\" data-end=\"1357\">Metodo di pagamento:<\/strong> I rimborsi verranno effettuati sul metodo di pagamento originale utilizzato al momento dell&#039;acquisto.<\/p><\/li><li class=\"\" data-start=\"1455\" data-end=\"1610\"><p class=\"\" data-start=\"1457\" data-end=\"1610\"><strong data-start=\"1457\" data-end=\"1478\">Tempo di elaborazione:<\/strong> Una volta approvata la richiesta di rimborso, potrebbero volerci dai 5 ai 10 giorni lavorativi prima che l&#039;importo venga accreditato sul conto del cliente.<\/p><\/li><\/ul><p class=\"\" data-start=\"1612\" data-end=\"1650\"><span style=\"color: #5b43e6;\"><strong data-start=\"1612\" data-end=\"1650\">4. Esclusione dei rimborsi<\/strong><\/span><\/p><ul data-start=\"1652\" data-end=\"2226\"><li class=\"\" data-start=\"1652\" data-end=\"1820\"><p class=\"\" data-start=\"1654\" data-end=\"1820\"><strong data-start=\"1654\" data-end=\"1673\">Estensioni:<\/strong> La politica di rimborso di sette giorni non si applica ai rinnovi degli abbonamenti. I rimborsi sono disponibili solo per l&#039;acquisto iniziale dell&#039;abbonamento.<\/p><\/li><li class=\"\" data-start=\"1821\" data-end=\"1960\"><p class=\"\" data-start=\"1823\" data-end=\"1960\"><strong data-start=\"1823\" data-end=\"1854\">Rimborsi parziali:<\/strong> Non saranno effettuati rimborsi pro-rata per i periodi non utilizzati dopo la scadenza dei sette giorni.<\/p><\/li><li class=\"\" data-start=\"1961\" data-end=\"2226\"><p class=\"\" data-start=\"1963\" data-end=\"2226\"><strong data-start=\"1963\" data-end=\"1987\">Problemi tecnici:<\/strong> Se la richiesta di rimborso \u00e8 dovuta a problemi tecnici, chiediamo ai nostri clienti di contattare prima l&#039;assistenza. Faremo del nostro meglio per risolvere eventuali problemi tecnici sotto il nostro controllo.<\/p><\/li><\/ul><p class=\"\" data-start=\"2228\" data-end=\"2257\"><span style=\"color: #5b43e6;\"><strong data-start=\"2228\" data-end=\"2257\">5. Cessazione del servizio<\/strong><\/span><\/p><p class=\"\" data-start=\"2259\" data-end=\"2486\">I clienti che desiderano annullare il servizio dopo il periodo di sette giorni devono seguire la procedura di annullamento descritta nei nostri Termini di servizio. Non verranno effettuati rimborsi una volta scaduto il periodo di rimborso.<\/p><p class=\"\" data-start=\"2488\" data-end=\"2515\"><span style=\"color: #5b43e6;\"><strong data-start=\"2488\" data-end=\"2515\">6. Informazioni di contatto<\/strong><\/span><\/p><p class=\"\" data-start=\"2517\" data-end=\"2644\">Per richieste di rimborso o domande su questa politica di rimborso, contatta il nostro servizio clienti all&#039;indirizzo:<\/p><p class=\"\" data-start=\"2646\" data-end=\"2688\">\ud83d\udce7 <strong data-start=\"2649\" data-end=\"2660\">E-mail:<\/strong> <span style=\"color: #5b43e6;\"><a style=\"color: #5b43e6;\" rel=\"noopener\" data-start=\"2661\" data-end=\"2688\">flixonova@gmail.com<\/a><\/span><\/p><p class=\"\" data-start=\"2690\" data-end=\"2722\"><span style=\"color: #5b43e6;\"><strong data-start=\"2690\" data-end=\"2722\">7. Modifiche alla direttiva<\/strong><\/span><\/p><p class=\"\" data-start=\"2724\" data-end=\"2960\">Flixonova Media Inc. si riserva il diritto di modificare o integrare la presente politica di rimborso in qualsiasi momento. Le modifiche entreranno in vigore immediatamente dopo la loro pubblicazione sul nostro sito web o la notifica ai nostri utenti.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ab4b889 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ab4b889\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1bbde0b\" data-id=\"1bbde0b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7238558 elementor-widget elementor-widget-heading\" data-id=\"7238558\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contatto tramite WhatsApp o e-mail <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46f5085 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"46f5085\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hai altre domande? Siamo qui per te 24 ore su 24<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9d08628 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9d08628\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-3da9dbe\" data-id=\"3da9dbe\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-88eee85 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"88eee85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"mailto:flixonova@gmail.com\" tabindex=\"-1\"><img decoding=\"async\" width=\"65\" height=\"65\" src=\"https:\/\/vikingip.com\/wp-content\/uploads\/2025\/02\/logos_google-gmail-1.png\" class=\"attachment-full size-full wp-image-2495\" alt=\"Kontakta oss p\u00e5 Monster IPTV \u2013 Gmail\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"mailto:flixonova@gmail.com\">Supporto via e-mail<\/a><\/h3><p class=\"elementor-image-box-description\">flixonova@gmail.com\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-b81c2a1\" data-id=\"b81c2a1\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1011da4 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"1011da4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/wa.me\/212771405727\" tabindex=\"-1\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" width=\"65\" height=\"65\" src=\"https:\/\/vikingip.com\/wp-content\/uploads\/2025\/02\/ri_whatsapp-fill-1.png\" class=\"attachment-full size-full wp-image-2497\" alt=\"Kontakta oss p\u00e5 Monster IPTV \u2013 WhatsApp\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/wa.me\/212771405727\" target=\"_blank\" rel=\"noopener\">Numero WhatsApp<\/a><\/h3><p class=\"elementor-image-box-description\">+212 771-405727<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-a8664a0\" data-id=\"a8664a0\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f3bbf2 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"2f3bbf2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/t.me\/Flixonova\" tabindex=\"-1\"><img decoding=\"async\" width=\"65\" height=\"65\" src=\"https:\/\/vikingip.com\/wp-content\/uploads\/2025\/02\/logos_telegram-1.png\" class=\"attachment-full size-full wp-image-2496\" alt=\"Kontakta oss p\u00e5 Monster IPTV \u2013 Telegram\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\"><a href=\"https:\/\/t.me\/Flixonova\">Indirizzo Telegram<\/a><\/h3><p class=\"elementor-image-box-description\">@Flixonova<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-4cb85df e-flex e-con-boxed e-con e-parent\" data-id=\"4cb85df\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a60cebd elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a60cebd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Startseite \/ R\u00fcckerstattungsrichtlinie R\u00fcckerstattungsrichtlinie 1. \u00dcberblick Diese R\u00fcckerstattungsrichtlinie regelt den Ablauf und die Bedingungen, unter denen R\u00fcckerstattungen f\u00fcr die IPTV-Dienste [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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